Returns & Refund

Last updated: 2025

At LavenderCeleste.store, we want you to love your purchase.
If for any reason you are not satisfied, we offer free returns on eligible products.

Return Window

You may return items within 30 days of delivery.

Free Return Policy

• Returns are 100% free.
• We provide a prepaid return label.

Eligibility for Returns

To qualify for a return:

• Item must be in its original condition
• Include all original packaging and accessories
• Must be returned within the 30-day return window

(Note: Custom, personalized, or final-sale items may not be eligible.)

Refunds

Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.

• Approved refunds are issued to your original payment method.
• Refunds typically appear within 5 business days after processing.

Exchanges

If you want to exchange an item, please start a return and place a new order.

How to Start a Return

To request a return label, contact us at:
Email: crystal@lavenderceleste.store
Phone: +1 (706) 233-3606