Shipping policy

SHIPPING POLICY

Last updated: August 20, 2026

Lavender Celeste currently ships to addresses within the United States only. We do not offer international shipping at this time.

MADE-TO-ORDER PRODUCTION

Lavender Celeste products are made to order through our third-party print and fulfillment partners. Production normally takes approximately 2–7 business days after an order is submitted.

Production time may vary depending on the product, fulfillment provider, order size, availability, holidays, and periods of unusually high demand.

SHIPPING COSTS

Shipping costs vary according to the product, quantity, fulfillment provider, and delivery destination. The applicable shipping charge is calculated and displayed during checkout before payment is completed.

There are no undisclosed shipping or handling charges added after checkout.

ESTIMATED DELIVERY

Most United States orders arrive approximately 4–15 business days after an order is placed. This estimate includes production and transit time.

Delivery dates are estimates and are not guaranteed. Holidays, severe weather, carrier delays, production delays, address problems, and other circumstances outside our control may affect delivery.

MULTIPLE-PRODUCT ORDERS

Products may be produced by different fulfillment providers. Items within the same order may therefore arrive in separate packages and on different dates. When an order ships in multiple packages, separate tracking information may be provided.

TRACKING

When tracking information becomes available, it will be sent to the email address provided during checkout. Please allow time for the shipping carrier’s tracking system to update after receiving the tracking number.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate delivery address during checkout. Please review the address carefully before submitting an order.

Contact us immediately if you notice an address error. We cannot guarantee that an address can be changed after an order enters production.

Additional charges resulting from an incorrect, incomplete, or undeliverable address may be the customer’s responsibility.

LOST OR DELAYED PACKAGES

If an order appears to be significantly delayed, contact us at crystal@lavenderceleste.store with your order number. We will review the tracking information and work with the fulfillment provider or shipping carrier to investigate.

Packages marked as delivered may require the customer to contact the carrier or local post office and confirm the delivery address before another resolution is considered.

DAMAGED OR INCORRECT ORDERS

For products that arrive damaged, defective, misprinted, or different from what was ordered, please follow the procedures in our Return and Refund Policy.

CONTACT INFORMATION

Lavender Celeste
48 Old Cemetery Rd SE
Lindale, Georgia 30147
United States

Email: crystal@lavenderceleste.store
Phone: +1 (706) 233-3606

Customer support hours:

Monday–Friday: 9:00 AM–5:00 PM Eastern Time
Saturday: 10:00 AM–2:00 PM Eastern Time
Sunday: Closed